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Hospice Pro Tip: Being Present

“The present moment, if you think about it, is the only time there is. No matter what time it is, it is always now.” – Marianne Williamson The Importance of Being Present When Delivering Hospice Care Delivering hospice care can be difficult. Clinicians spend their days (and nights) dealing with patients and families going through…

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Hospice Pro Tip: Create a Great Experience

“How lucky I am to have something that makes saying goodbye so hard” Winnie the Pooh/A. A. Milne Create a Great Hospice Experience A great experience is a powerful differentiator in any market and is especially true for the hyper competitive hospice industry. Working towards creating a great experience for your patients and their families…

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IDG Dashboard. Fast, Comprehensive, & Flexible IDG

Introducing the New Hospice Tools IDG Dashboard Fast, robust, & flexible. All the information you need in a single easy view.  Organized: An organized & interactive IDG Agenda page built to provide all the relevant patient info at a glance while allowing you to kickoff new IDG updates for all your patients from a single location…

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Hospice EMR Design: Usability is Your Greatest Audit Shield

Jared Spool, the writer, researcher and usability expert, once said: “Good design, when it’s done well, becomes invisible. It’s only when it’s done poorly that we notice it.” Often though, poor design may not be noticed at first glance and only hits you when you’re using the product. By then it’s too late; you’ve bought…

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Caring Isn’t Enough. Plan for Alignment

Unlike traditional industries, hospice & palliative care providers have organizational & operational structures that pose unique challenges to alignment. While team members may be philosophically aligned around the idea of providing great personalized care to each patient, each team and team member can often find themselves so focused on their tasks and specific goals that…

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Size Matters: Why Bigger Hospice isn’t Better Hospice

As some hospice agencies grow bigger, small & mid-size agencies, the heart & soul of hospice, need the right tools to compete. Some interesting takeaways from the LexisNexis report on the Top 100 Hospice Providers of 2019. Click here to view the report. The top 100 hospice providers account for 41.82% of the market. The…

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Hospice Tools Blog Top 100

We are honored to announce the Hospice Tools Blog has been selected by Feedspot as one of the Top 100 Hospice Blogs & Websites To Follow! The Hospice Tools Blog & Website is currently ranked #24 and we’re sure we’ll be moving up the rankings soon. As a startup bringing a totally new type of…

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CAHPS Tips: Increase Your Hospice Survey Response Rates

The CAHPS Hospice Survey response rate for the upcoming public reporting period, first quarter of 2017 through the fourth quarter of 2018 (1/1/2017 through 12/31/2018) is 32%. The response rate for the current public reporting period, fourth quarter of 2016 through the third quarter of 2018 (10/01/2016 through 09/30/2018) is 32%. How does your agency’s…

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CAHPS Education: Rate & Recommend This Hospice

The education topic for this edition covers 2 CAHPS Survey questions: Rating of this Hospice 1. Using any number from 0 to 10, where 0 is the worst hospice care possible and 10 is the best hospice care possible, what number would you use to rate your family member’s hospice care? Willing to Recommend this…

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CAHPS Education: Dignity and Respect

Hospice Tools is the flexible EMR built by hospice & palliative clinical & management experts. Our solution delivers a flexible, powerful, and affordable EMR that delivers smooth operations, improved compliance, user-friendly charting, and maximized revenue cycle management. We deliver hospice & palliative agencies the tools to simplify hospice & palliative care management to deliver top…

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